Last updated: May 2026

Vismaya Spa & Resort, operated by SPA Group (“Vismaya”, “we”, “our”, “us”), values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make an enquiry, or engage with our services.

1. Personal Information
   • Name
   • Email address
   • Phone number
   • Postal address
   • Details submitted through enquiry, booking, membership, or event
     forms
   • Preferences relating to your stay, dining, or experiences
   • Any information you voluntarily share with us through forms or
     communication
2. Usage Data
   • IP address
   • Browser type and version
   • Pages visited on our website
   • Time and date of visits
   • Device information
3. Cookies & Tracking Technologies
   • We use cookies and similar technologies to enhance your browsing experience and analyze website performance. You can configure your browser to block or delete cookies. Please also refer to our Cookie olicy for more detail.

• Responding to enquiries and processing reservations, bookings, and membership requests
• Providing and improving our services, facilities, and guest experiences
• Personalising your stay and curated experiences
• Sending updates, offers, or marketing communication (only with your consent)
• Coordinating events, celebrations, and group bookings
• Analyzing website performance and user behaviour
• Meeting legal, regulatory, and security obligations

• Trusted service providers and partners who assist in our operations (such as payment processors, booking platforms, and IT providers)
• Other entities within the SPA Group, where relevant to your enquiry
• Legal or regulatory authorities, where required by law

All partners and service providers are required to maintain confidentiality and use data only for the specified purposes.

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required to meet legal, accounting, or reporting obligations.

Depending on your region and applicable law, including India’s Digital Personal Data Protection Act, 2023, you may have rights such as:

• Accessing the personal data we hold about you
• Requesting corrections to inaccurate information
• Requesting deletion of your information
• Withdrawing consent or opting out of marketing communication

To exercise these rights, please contact us using the details below.

Our website may contain links to third-party websites or services. We are not responsible for the content or privacy practices of those websites and encourage you to review their policies.

Our services and website are not directed to individuals under 18. We do not knowingly collect personal data from minors. Where children visit our property, their information is provided and managed by an accompanying parent or guardian.

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised “Last updated” date.

Vismaya Spa & Resort by SPA Group

• Email: vismaya@thespagroup.in
• Phone: +91 89517 72847 / +91 89046 77347
• Website: www.vismayaresort.com